Swatch Assistant Store Manager

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Swatch seeks an Assistant Store Manager to support store operations at CF Rideau Centre in Toronto. Reporting to the Store Manager, the incumbent will drive sales through team motivation and coaching, oversee operational efficiency and inventory management, manage personnel processes, and maintain visual merchandising standards. The role demands moderate physical effort with significant walking and standing, and requires proficiency in POS systems and Microsoft Office.

Role & Responsibilities

• Coach and motivate the sales team to enhance customer experiences and achieve sales targets while monitoring product knowledge and performance metrics
• Assist in managing store efficiency, inventory control, and addressing inventory discrepancies in accordance with company procedures
• Support recruitment, development, and disciplinary processes, including staff evaluations and development plans
• Maintain store presentation and visual merchandising standards according to company guidelines
• Uphold workplace safety standards and serve as a role model for company policies and procedures
• Perform cash management and POS system operations with significant focus and accuracy

Qualifications

• Minimum 2 years of retail leadership experience, preferably in fashion and accessories
• Intermediate computer skills with working knowledge of Microsoft Office
• Experience working with POS systems
• Strong communication skills, both verbal and written, with excellent relationship-building capabilities
• Effective leadership skills with the ability to mentor and motivate retail teams

Skills

Experience

At least 2 years of retail leadership experience, preferably in the fashion and accessories sectors. Demonstrated success in driving sales performance, managing retail teams, and maintaining operational standards in fast-paced retail environments.

Education

High school diploma or equivalent required; post-secondary education in retail management, business administration, or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from CAD 44,000 to CAD 46,000 per annum.

Benefits

Paid vacations, paid sick days, health benefits including dental and vision coverage, life insurance, RRSP contributions with company match, company discount, and monthly performance bonus.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.