Swatch Assistant Store Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 27, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch Assistant Store Manager position at Westfield Bondi Junction, Sydney. Lead retail operations and inspire customer excellence.
Role & Responsibilities
- Support the Store Manager in achieving sales targets and KPIs
- Manage staff scheduling, training, and performance development
- Ensure visual merchandising and store presentation align with brand guidelines
- Oversee inventory management and stock accuracy
- Provide exceptional customer service and product knowledge
- Monitor cash handling and point-of-sale procedures
- Address customer concerns and resolve disputes professionally
- Contribute to a positive, inclusive store culture
Qualifications
- Proven experience in retail management or assistant management
- Strong leadership and team management capabilities
- Excellent communication and interpersonal skills
- Customer service excellence
- Ability to work flexible retail hours including weekends
Skills
Experience
2–4 years of experience in retail management, preferably in watch, luxury goods, or high-volume retail environments.
Education
High school diploma or equivalent; retail management certification or equivalent training preferred.
Workplace
This position is based in Sydney, New South Wales, Australia.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Assistant Manager - Retail», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.