Swatch Assistant Store Manager
- Location
- Santa Clara California USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 17, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch Group seeks an Assistant Store Manager in Santa Clara, CA. Lead retail team, drive sales, and deliver exceptional customer service in a dynamic specialty watch retail environment.
Role & Responsibilities
- Drive sales and support strategic sales objectives within the store
- Perform and oversee daily operations of a specialty retail Swatch location
- Collaborate with the Store Manager to direct and coordinate a high-functioning team
- Establish and maintain superior standards of customer service and sales volume
- Ensure compliance with visual merchandising standards and brand presentation guidelines
- Develop, motivate, and coach retail staff; model professional behavior and engagement
- Protect the security and integrity of cash, inventory, and company assets in accordance with established protocols
- Enhance brand reputation for Swatch through effective communication, enthusiasm, and professionalism
- Execute point-of-sale transactions and inventory management procedures
Qualifications
- Minimum 3–5 years of professional experience in an Assistant Manager or supervisory capacity, preferably in specialty retail
- Demonstrated expertise in driving sales performance and achieving retail targets
- Proven ability to lead, motivate, and develop retail team members
- Strong customer service orientation and interpersonal communication skills
- Experience with visual merchandising and retail store operations
- Familiarity with point-of-sale (POS) systems and retail inventory management
- Sense of responsibility, accountability, and ownership for business outcomes
Skills
Experience
Minimum 3–5 years of professional experience in an Assistant Manager or supervisory role, with a preference for specialty retail background. Demonstrated success in managing sales performance, leading retail teams, and delivering consistent customer service in fast-paced retail environments.
Education
High school diploma or equivalent; additional retail management certification or relevant post-secondary training is a plus.
Workplace
The role is situated in Santa Clara, California, USA — conveniently close to San Jose.
Compensation
The base compensation for this position ranges from USD 26 to USD 28 per hour.
Benefits
Health, dental, and vision insurance (eligible 1st of the month following 30 days of employment; generous employer contribution); immediate 401(k) participation with 100% vested employer match after one year; company-paid life insurance and long-term disability; 18 paid time off (PTO) days per year, increasing to 23 after 5 years; 7 additional days per year of extended paid leave for medical, parental, and military purposes; holiday pay; voluntary Flexible Spending Account, Short-Term Disability, and Accident/Hospital Indemnity insurance; employee product discount; internal transfer and advancement opportunities; $500 employee referral bonuses.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager», «Sales Associate Manager», «Retail Assistant Manager», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.