- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 5, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch is seeking an Assistant Store Manager to support the Store Manager in leading its Perth store, developing the team and delivering strong sales performance and distinctive customer experiences. The role spans coaching, recruitment support, visual merchandising, store operations, reporting, compliance and inventory management.
Role & Responsibilities
- Champion a customer-first culture and deliver an unforgettable customer experience.
- Lead by example, inspiring the team through exceptional service and product knowledge.
- Support the Store Manager in leading and motivating the team to achieve and exceed sales targets and KPIs.
- Coach team members regularly, identify opportunities and help them reach their potential.
- Monitor selling skills and provide feedback to improve performance.
- Build meaningful customer relationships and handle escalated concerns confidently.
- Support recruitment, interviews, onboarding and training of new team members.
- Analyse sales and KPI results to identify opportunities for improvement.
- Help maintain exceptional visual merchandising standards that bring Swatch to life.
- Support day-to-day store operations and ensure the store runs smoothly.
- Assist with reporting, administration and compliance requirements.
- Maintain accurate inventory management and stocktake processes.
- Uphold company policies, procedures and Swatch brand standards.
Qualifications
- Previous experience in an Assistant Store Manager, Supervisor or retail leadership role.
- Strong sales skills and the ability to motivate and inspire others to achieve targets.
- A genuine passion for delivering exceptional customer experiences.
- Strong coaching and people development skills.
- Excellent verbal and written communication skills.
- Strong organisation, time management and problem-solving skills.
- Computer literacy, including Word, Excel and PowerPoint.
- Enthusiasm, self-motivation and confidence to lead by example.
Skills
Workplace
The role is situated in Perth, Western Australia, Australia.
Explore jobs in Australia.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.