Swatch Assistant Store Manager
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 27, 2026
About %s
Swatch is the world's largest watchmaker, renowned for its innovative design philosophy that bridges art, fashion, technology, and contemporary culture. Part of The Swatch Group, one of the world's leading horological companies, Swatch operates retail locations globally and continues to define the accessible luxury watch market through creative expression and forward-thinking design.
Swatch Assistant Store Manager position in Montreal's Eaton Centre. Support store operations and drive retail excellence.
Role & Responsibilities
- Support store manager in daily retail operations and customer service delivery
- Oversee staff scheduling, training, and performance management in the store manager's absence
- Maintain visual merchandising standards and monitor inventory accuracy
- Ensure compliance with company policies and retail best practices
- Contribute to achieving sales targets and store performance metrics
- Handle customer inquiries and resolve complaints professionally
Qualifications
- Proven retail management or assistant management experience
- Strong leadership and interpersonal skills
- Knowledge of retail operations and customer service excellence
- Ability to work retail hours including evenings and weekends
- Fluency in English and French
Skills
Experience
2–3 years of retail or hospitality management experience, preferably in a luxury or fashion retail environment.
Education
Secondary education (high school diploma) required; post-secondary education in retail management or business administration preferred.
Workplace
This position is based in Montreal, Quebec, Canada.
Culture
Swatch embodies a distinctive brand culture that celebrates creativity, innovation, and artistic expression. The brand operates at the intersection of fashion, design, and technology, fostering an environment where creative thinking and contemporary sensibility are valued. Employees are encouraged to embrace the brand's avant-garde spirit while delivering exceptional customer experiences that reflect Swatch's unique positioning in the luxury watch market.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager», «Deputy Store Manager», «Store Operations Assistant», «Associate Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.