Swatch Assistant Store Manager
Swatch seeks an Assistant Store Manager in King of Prussia, PA to support boutique operations and sales at the King of Prussia store.
Overview
Swatch is a globally recognized watch brand within the Swatch Group, the world’s leading manufacturer of finished watches. The brand sits alongside 15 other maisons across a broad spectrum of price points and disciplines, combining art, design, fashion and technology to produce accessible, design-driven timepieces. As part of the Swatch Group, Swatch benefits from extensive technical know-how in movements, components and retail distribution.
Role & Responsibilities
- Support the Store Manager in all daily boutique operations, including opening/closing procedures and cash handling.
- Coach, develop and motivate the boutique team to deliver exceptional client service and achieve sales targets.
- Drive sales through active client engagement, upselling and personalised customer follow-up.
- Ensure showroom visual merchandising and product presentation adhere to brand standards and promotional calendars.
- Manage inventory control, stock replenishment, receiving, transfers and loss-prevention protocols.
- Prepare staff schedules, assist with payroll inputs and ensure labour efficiency against budgeted targets.
- Collaborate with district leadership on local marketing initiatives, events and clienteling activities.
- Analyse sales performance metrics and implement corrective actions to maximise KPIs.
Qualifications
- Minimum 2 years of supervisory or assistant management experience in retail; luxury or watch/jewellery experience preferred.
- Proven track record of meeting or exceeding sales targets in a retail environment.
- Demonstrable leadership skills with experience coaching and developing sales teams.
- Strong organisational skills with attention to visual standards and stock control.
- Excellent communication and interpersonal skills; polished client-facing demeanour.
- Eligibility to work in the United States.
Skills
Experience
At least 2 years of supervisory experience in retail, preferably within luxury goods, watches or jewellery; experience achieving sales targets and managing boutique operations is expected.
Education
High school diploma or equivalent required; college coursework or a degree in business, retail management or a related field preferred.
Workplace
The role is situated in King of Prussia, Pennsylvania, USA — conveniently close to Philadelphia. There are currently 25 open positions in King of Prussia on Cerulean, with 1 added recently. Within Pennsylvania, Cerulean currently features 38 open roles, including 1 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Culture
Swatch’s culture blends creativity, design-led thinking and technological curiosity with the commercial discipline of retail. The brand fosters a fast-paced, client-centric environment where visual expression and operational excellence are both valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.