Swatch Assistant Store Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Apr 13, 2026
About Swatch
The Swatch Group is a global leader in watchmaking with a multi-brand portfolio spanning mass-market to haute horlogerie. The house combines industrial-scale manufacturing with specialised craftsmanship, advanced microtechnology and a network of mono-brand boutiques and multi-brand retailers. As an employer, Swatch Group offers roles that intersect retail excellence, product expertise and opportunities to operate across internationally recognised maisons.
Swatch Group seeks an Assistant Store Manager in Denver (Cherry Creek) to support boutique operations, lead sales and elevate client experience.
Role & Responsibilities
- Support the Store Manager in delivering boutique sales targets and KPIs while modelling exemplary client service and luxury retail standards.
- Coach, mentor and roster the sales team to maximise conversion, average transaction value and long-term client relationships.
- Implement and maintain visual merchandising, product placement and brand presentation in accordance with corporate guidelines.
- Oversee daily store operations including opening/closing procedures, cash handling, point-of-sale reconciliation and loss-prevention protocols.
- Manage inventory processes: stock reception, cycle counts, stock transfers and collaboration with central distribution to ensure product availability.
- Drive local clienteling activities (appointments, follow-ups, VIP servicing) and ensure accurate CRM record-keeping.
- Liaise with regional leadership on promotional execution, local marketing initiatives and operational escalations.
Qualifications
- Proven retail supervisory experience, ideally within watches, jewelry or luxury accessories.
- Demonstrable track record of meeting or exceeding sales targets and delivering exceptional client experiences.
- Strong leadership capability with experience in coaching and developing frontline sales staff.
- Solid operational competence in cash handling, inventory control and store procedures.
- Flexible availability to work retail hours including evenings, weekends and holiday periods.
Skills
Experience
Approximately three or more years of retail experience, including supervisory or assistant management responsibilities; prior experience in luxury or specialty retail (watches/jewelry) strongly preferred.
Education
High school diploma or equivalent required; bachelor’s degree in business, retail management, hospitality or a related field preferred.
Workplace
This position is based in Denver, Colorado, USA.
Culture
The Swatch Group culture blends industrial precision with creative watchmaking heritage, encouraging craftsmanship, technical curiosity and commercial rigor. Teams operate within a performance-driven retail environment that values client-centricity, continuous learning and mobility across brands and international markets.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Boutique Manager», «Boutique Assistant Manager», «Retail Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.