Swatch Assistant Store Manager
Swatch is hiring an Assistant Store Manager in Brisbane, Australia — lead retail operations and drive sales at Tattersall's Arcade.
Overview
Swatch is an iconic Swiss watch brand within The Swatch Group, renowned for colourful, accessible timepieces and high-profile creative collaborations. The brand combines playful design with global retail presence and positions itself at the intersection of art, popular culture and accessible luxury.
Role & Responsibilities
- Support the Store Manager in delivering daily operations, including opening/closing procedures, cash reconciliation and loss-prevention measures.
- Lead, coach and motivate the sales team to achieve individual and store sales targets while maintaining outstanding customer service standards.
- Implement visual merchandising directives and ensure store presentation aligns with brand campaigns and product launches.
- Manage inventory control, stock replenishment and coordinate with central teams on product flow and allocation.
- Prepare sales and operational reports, assist with rosters, and contribute to local marketing and event execution.
Qualifications
- Proven supervisory experience in retail, preferably within watches, accessories or fashion.
- Demonstrable sales leadership with a track record of meeting or exceeding targets.
- Highly developed customer service and interpersonal skills with the ability to build client relationships.
- Right to work in Australia.
Skills
Experience
Typically requires at least 2 years of experience in a supervisory or assistant management role within retail; experience in watches, jewellery or luxury goods is highly desirable.
Education
Secondary education required; diploma or certificate in retail management, business, or a related field preferred.
Workplace
This position is based in Brisbane, Queensland, Australia. Cerulean lists 16 open roles in Brisbane, including 2 posted recently. The broader Queensland area accounts for 26 active listings on Cerulean, 2 of which are new. In Australia as a whole, Cerulean currently features 187 open positions, with 7 posted this week.
Culture
Swatch fosters a dynamic, design-led culture that prizes creativity, colour and accessibility. As part of The Swatch Group, the workplace combines fast-paced retail energy with global brand collaborations and a hands-on, team-oriented environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.