- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Visual Merchandising Expert at Swarovski manages visual merchandising standards and implementation across points of purchase in Gurugram, partnering with retail teams on layouts, campaigns, training, audits, budgets and brand activations. The role is full-time and requires 4–6 years of overall experience, including at least 2 years in a similar role, as well as frequent travel.
Role & Responsibilities
- Manage visual merchandising implementation across all points of purchase, ensuring alignment with global guidelines and local market requirements; provide campaign feedback and post-campaign evaluations to the Senior VM Manager, highlighting local adaptations.
- Develop, approve and implement store layout and product placement plans with Retail Planning and Store Teams, aligned with campaign schedules, market activation plans and category priorities.
- Deliver visual merchandising training and coaching for store teams across all channels; maintain a network of VM Specialists within each MOB.
- Conduct regular store visits and visual merchandising audits, recommending improvements to execution quality, consumer experience and compliance with brand standards.
- Manage forecasting, ordering and distribution of visual merchandising tools, fixtures and display elements for campaigns, activations and new store openings.
- Monitor visual merchandising budget expenditure and maintain the visual merchandising database, including assets, store information and deployment tracking.
- Support key brand activations, including brand presentations, PR events and other consumer-facing initiatives.
- Identify and resolve operational challenges with regional and central teams; monitor market and competitor activities to identify trends and opportunities to improve visual merchandising.
Qualifications
- Diploma or Bachelor’s degree in Art, Design, Visual Merchandising or a related field.
- Good knowledge of computer applications and Microsoft Office.
- Experience in budget tracking and management, with good problem-solving skills.
- Strong verbal communication and presentation skills, with good command of written and spoken English.
- Willingness to travel frequently.
Skills
Experience
4–6 years of overall work experience, including at least 2 years in a similar Visual Merchandising role, preferably in the consumer goods or retail industry.
Education
Diploma or Bachelor’s degree in Art, Design, Visual Merchandising or a related field.
Benefits
Learning and career development programs; a global employee assistance program providing support for mental, physical and emotional health, managerial support, and financial and legal matters; exclusive employee discounts on Swarovski products.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Visual Merchandising Specialist», «Visual Merchandiser», «Retail Visual Merchandising Specialist», «Visual Presentation Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
