- Location
- Vélizy-Villacoublay Île-de-France France
- Employment
- Contract
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is recruiting a Store Manager for its Printemps store in Vélizy-Villacoublay on a fixed-term contract (CDD). The role leads and develops the team, drives sales and customer loyalty, and oversees store operations, inventory, cash management and compliance.
Role & Responsibilities
- Represent Swarovski and lead the team by example, contributing to the store’s daily success.
- Deliver exceptional customer service and a distinguished brand experience.
- Coach, motivate and onboard team members to optimise performance.
- Build strong customer relationships and promote loyalty programmes.
- Manage recruitment, talent development and employee relations.
- Set and manage individual and team targets, proactively assessing performance.
- Drive sales and support monthly plans and objectives.
- Oversee store operations, including inventory, cash management and compliance.
Qualifications
- At least 3 years of experience in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands.
- Excellent customer relationship skills and proficiency with digital tools.
- Experience managing a team.
- A positive, challenge-oriented mindset, with the ability to build trusted relationships and empower a team.
- Curiosity, empathy and a results-oriented approach.
- Fluency in English.
Skills
Experience
At least 3 years in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands; experience managing a team.
Workplace
This position is based in Vélizy-Villacoublay, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Benefits
Recognition for achievements; exclusive employee discounts on Swarovski products; one paid volunteering day; a global support programme covering mental, physical and emotional health, management support, and financial and legal advice; comprehensive product, personal skills and leadership training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Store Supervisor», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.