- Location
- Perth Western Australia Australia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Store Manager leads and develops the team, delivers exceptional customer experiences and drives sales and store operations at Swarovski in Perth, Western Australia. The role is full-time and requires at least 3 years of experience in a multicultural retail environment across luxury fashion, cosmetics or lifestyle brands.
Role & Responsibilities
- Lead, motivate and develop the team to achieve sales goals and deliver outstanding service.
- Build strong customer relationships and promote loyalty programs.
- Recruit, onboard and coach talent, securing succession plans.
- Set and manage individual and team targets, proactively assessing performance.
- Oversee store operations, including inventory, cash handling, loss prevention and compliance.
- Ensure implementation of all Swarovski policies, procedures and standards.
Qualifications
- At least 3 years of experience in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands.
- Excellent leadership, coaching and team development skills.
- Digital proficiency and strong operational know-how.
- A personable approach that establishes trusting relationships and empowers others.
- Customer-focused, curious, empathetic and results-driven team player with a commercial mindset.
- English skills.
Skills
Experience
At least 3 years in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands.
Workplace
This position is based in Perth, Western Australia, Australia.
Explore jobs in Australia.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program covering mental, physical and emotional health, managerial support, and financial and legal matters; product, personal and leadership skills training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Retail Manager», «Store Director», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.