- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Swarovski Store Manager in Marbella leads and develops the team, drives sales and service, builds customer loyalty, recruits and coaches talent, and oversees store operations and standards. The role requires 3+ years of relevant multicultural retail experience and very good English; other foreign languages are welcomed.
Role & Responsibilities
- Lead, motivate, and develop the team to achieve sales goals and deliver outstanding service.
- Build strong customer relationships and promote loyalty programs.
- Recruit, onboard, and coach talent, while securing succession plans.
- Set and manage individual and team targets, proactively assessing performance.
- Oversee store operations, including inventory, cash handling, loss prevention, and compliance.
- Ensure implementation of all Swarovski policies, procedures, and standards.
Qualifications
- Excellent leadership, coaching, and team development skills.
- Digital proficiency and strong operational know-how.
- A personable approach that builds trusting relationships and empowers others.
- Customer-focused, curious, empathetic, results-driven team player with a commercial mindset.
- Very good English skills; other foreign languages are welcomed.
Skills
Experience
3+ years in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
Workplace
The successful candidate will be located in Marbella, Andalusia, Spain.
Explore jobs in Andalusia or in Spain.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters; product, personal, and leadership skills training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Store Director», «Boutique Manager», «Retail Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.