- Location
- Istanbul Istanbul Province Turkey
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Store Manager leads and develops the team, delivers exceptional customer experiences and drives commercial performance while overseeing sales, customer loyalty, talent development and store operations. This is a full-time role with a 45-hour schedule in Istanbul.
Role & Responsibilities
- Lead, motivate and develop the team to achieve sales targets and deliver outstanding service.
- Build strong customer relationships and promote loyalty programmes.
- Recruit, onboard and coach talent, and ensure succession plans are in place.
- Set and manage individual and team objectives, and proactively assess performance.
- Oversee store operations, including inventory, cash management, loss prevention and compliance.
Qualifications
- More than 3 years of experience in a multicultural retail environment for a luxury fashion, cosmetics or lifestyle brand.
- Excellent leadership, coaching and team development skills.
- Digital competence and strong operational knowledge.
- An engaging personality able to build trusted relationships easily and empower others.
- Customer-focused, curious, empathetic and results-oriented team player with a commercial mindset.
- English-language skills.
Skills
Experience
More than 3 years in a multicultural retail environment for a luxury fashion, cosmetics or lifestyle brand.
Workplace
The successful candidate will be located in Istanbul, Istanbul Province, Turkey.
Explore jobs in Turkey.
Benefits
Recognition awards; employee discounts on Swarovski products; paid volunteer leave; a global employee assistance programme offering mental, physical and emotional wellbeing support, managerial support, and financial and legal assistance; comprehensive product, personal and leadership skills training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.