- Location
- Hanover Lower Saxony Germany
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Swarovski Store Manager leads and develops the team, builds customer loyalty and drives sales and smooth store operations in Hannover. The full-time role includes recruitment, coaching, performance management, inventory and cash oversight, loss prevention and compliance.
Role & Responsibilities
- Lead, motivate and develop the team to achieve sales targets and deliver first-class service.
- Build strong customer relationships and actively promote loyalty programmes.
- Recruit, onboard and coach talent to support succession planning.
- Set individual and team goals and proactively assess performance.
- Ensure smooth store operations, including inventory, cash management, loss prevention and compliance.
- Strengthen team spirit, create exceptional customer experiences and drive commercial success.
- Act as an ambassador for Swarovski, inspire excellence and support team development.
Qualifications
- At least 3 years of experience in a multicultural retail environment, in luxury fashion, cosmetics or lifestyle brands.
- Excellent leadership, coaching and team-development skills.
- Digital proficiency and strong operational expertise.
- A personable nature, with the ability to build trusting relationships easily and motivate others.
- Customer-focused, curious, empathetic and results-oriented; a team player with strong commercial acumen.
- English language skills.
Skills
Experience
At least 3 years in a multicultural retail environment, in luxury fashion, cosmetics or lifestyle brands.
Workplace
The successful candidate will be located in Hanover, Lower Saxony, Germany.
Explore jobs in Lower Saxony or in Germany.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid time for volunteering; free access to a global Employee Assistance Program (EAP); professional counselling and coaching on mental, physical and emotional health, leadership matters, and financial and legal matters; comprehensive product, personal-development and leadership training; career-development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.