Swarovski Senior Key Account Manager

Cranston Rhode Island USA

Employment
Full-Time
Seniority
Senior
Posted
Nov 3, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

Swarovski is seeking a Senior Key Account Manager to grow strategic relationships with premium and luxury automotive manufacturers, lead account planning and commercial negotiations, and oversee large-scale projects with up to €200 million in turnover. The role requires at least five years of relevant experience, retail experience ideally in automotive, and a bachelor’s degree in business administration, management, or a related field.

Role & Responsibilities

  • Manage and grow relationships with key automotive clients, strengthening commercial partnerships and driving business performance.
  • Develop strategic account plans, negotiate business opportunities, monitor market trends, and align client needs with Swarovski’s capabilities and business goals.
  • Drive and strengthen long-term sales relationships with premium and luxury automotive manufacturers.
  • Build and maintain senior-level relationships with key automotive clients, engaging regularly with decision-makers across existing and prospective accounts.
  • Develop sales forecasts and budgets for the assigned area of responsibility, and monitor performance against business objectives.
  • Define and execute pricing strategies and support contract negotiations with customers and partners.
  • Lead the acquisition and execution of large-scale projects with up to €200 million in turnover, overseeing budgets, timelines, and quality standards.
  • Deliver excellent customer service and maintain high customer satisfaction to support long-term partnerships with luxury and premium OEM and Tier 1 clients.

Qualifications

  • Bachelor’s degree in business administration, management, or a related field.
  • At least 5 years of relevant professional experience.
  • Retail experience, ideally within the automotive industry.

Skills

Relationship-building Negotiation Stakeholder management Strategic account planning Sales forecasting and budgeting Pricing strategy Contract negotiation

Experience

At least 5 years of relevant professional experience.

Education

Bachelor’s degree in business administration, management, or a related field.

Workplace

This position is based in Cranston, Rhode Island, USA, within easy reach of Providence.

The setting Rhode Island

Explore jobs in Rhode Island or in the USA.

Benefits

Learning and career development programs; global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters; hybrid and flexible work options; paid volunteering leave; exclusive employee discounts on Swarovski products.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Strategic Account Manager», «Senior Client Account Manager», «Senior Automotive Account Manager», «Senior Business Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swarovski

Swarovski Senior Key Account Manager

Cranston, USA

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