- Location
- Merrillville Indiana USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Seasonal Retail Sales Consultant delivers exceptional service, creates memorable brand experiences, builds customer relationships, and achieves individual and team sales goals at Swarovski’s Southlake Mall store in Merrillville. The role also supports an organized store environment and uses product knowledge and digital tools to enhance the customer experience.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay current on product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personable approach that builds trust.
- Curiosity, empathy, a results-driven team orientation, and a commercial mindset.
- Digital proficiency and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
This position is based in Merrillville, Indiana, USA, within easy reach of Chicago.
Explore jobs in the USA.
Benefits
Exclusive employee discounts on Swarovski products; a global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters; comprehensive product and personal training.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Sales Advisor», «Seasonal Client Advisor», «Seasonal Retail Associate», «Seasonal Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.