- Location
- Mexico City Ciudad de México Mexico
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a temporary Sales Promoter for Palacio de Hierro Polanco to present and sell its products, deliver excellent service, build customer loyalty and achieve sales targets using digital tools. The role pursues quantitative and qualitative objectives in accordance with corporate processes and policies.
Role & Responsibilities
- Present and sell Swarovski products in accordance with corporate strategies, guidelines, processes and policies, pursuing quantitative and qualitative targets.
- Deliver excellent customer service by presenting products in line with corporate guidelines and creating a memorable customer experience.
- Follow up with customers and implement sales techniques that foster customer satisfaction and loyalty while meeting daily targets.
- Achieve sales objectives and understand and develop commercial KPIs to support target attainment.
- Stay current on Swarovski products and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Excellent, proven customer-service skills and an engaging personality that builds trust.
- Curiosity, empathy, a results-oriented approach, commercial acumen and a team spirit.
- Digital proficiency and comfort using retail technology.
- Confidence in expressing individuality and contributing creative ideas to the team.
Skills
Experience
At least 1 year of sales experience.
Education
Completed high school or a technical qualification related to sales.
Workplace
The role is situated in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Benefits
Recognition awards; major medical and life insurance; savings fund; vacation premium; base salary plus commissions; exclusive employee discounts on Swarovski products; paid volunteer leave; global employee assistance programme providing mental, physical and emotional health support, management support, and financial and legal assistance.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.