- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a Sales Operations Executive in Singapore to coordinate sales operations, support retail teams, and lead store openings, relocations, closures, and refurbishments. The role includes lease administration, operational and vendor support, process documentation, and policy compliance.
Role & Responsibilities
- Coordinate sales operations activities, including sales targets, sales performance reports and analysis, incentives, and meetings.
- Manage internal communication systems and platforms, as well as one-to-many communication and content platforms.
- Lead new retail project launches and manage store openings, closures, relocations, and refurbishments, including set-up and set-down activities.
- Provide lease administration support, including filing and data tracking, and liaise with landlords regarding special occasion operating hours.
- Support sales and retail teams on operational matters, including store stationery, uniforms, jewellery requisitions and tracking, travel arrangements, and business licence applications and renewals.
- Provide operations support for framework orders, PO creation, invoice payments, DHL arrangements, inventory management, loss prevention, vendor coordination, and third-party e-commerce sites.
- Maintain store process documentation, ensure compliance with policies, promote best-practice sharing across stores, and support ad hoc duties as required.
Qualifications
- Diploma or bachelor’s degree in a relevant field.
- At least 3–5 years of overall professional experience, including at least 2 years in a similar sales or retail operations role.
- Proficiency in MS Excel and PowerPoint; SAP/MICROS experience is preferred, and project management experience is an advantage.
- Proficiency in the local language and English is required.
- Detail-oriented, with a strong service mindset, good communication and coordination skills, and the ability to work in a timely manner.
Skills
Experience
At least 3–5 years of overall professional experience, including at least 2 years in a similar sales or retail operations role.
Education
Diploma or bachelor’s degree in a relevant field.
Workplace
The role is situated in Singapore, Central, Singapore.
Explore jobs in Singapore.
Benefits
Learning and career development programs; global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; hybrid and flexible work options; paid volunteering leave; exclusive employee discounts on Swarovski products.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.