- Location
- Warsaw Masovian Voivodeship Poland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- PLN 4,806–5,300/month
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 6, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant at Swarovski’s Galeria Mokotów store in Warsaw delivers exceptional service and brand experiences, builds customer relationships, achieves individual and team sales targets, and maintains an engaging store environment. The role is full-time, 40 hours per week, with a gross monthly base salary of PLN 4,806–5,300; the final amount depends on skills, qualifications and experience.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through brand storytelling.
- Build trust and lasting customer relationships while promoting loyalty programmes.
- Achieve individual and team sales targets and take responsibility for results.
- Work with the team to maintain a welcoming, well-organised store environment.
- Stay current on brand and product knowledge, using digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience working in a multicultural retail environment.
- Excellent customer service skills and a charismatic personality that builds trust.
- Curiosity, empathy, teamwork and the ability to achieve strong results.
- Confidence using retail technologies and digital tools.
- Confidence in expressing individuality and contributing creative ideas to the team.
Skills
Experience
Experience working in a multicultural retail environment.
Workplace
This position is based in Warsaw, Masovian Voivodeship, Poland.
Explore jobs in Poland.
Compensation
The base compensation for this position ranges from PLN 4,806 to PLN 5,300 per month.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteer leave; global employee assistance programme covering mental, physical and emotional health, managerial support, and financial and legal matters; comprehensive product and personal development training; private health insurance (LuxMed); career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.