- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- €25,000–27,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 12, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service, builds lasting customer relationships through storytelling and loyalty programmes, and contributes to individual and team sales targets while helping maintain a welcoming, organised store. The role is part-time at 20 hours, for seasonal Christmas support; full-time gross annual salary is €25,000–€27,000 plus an incentive plan, prorated for part-time hours.
Role & Responsibilities
- Deliver excellent customer service and create emotional connections through storytelling.
- Build trusted, lasting customer relationships and promote loyalty programmes.
- Meet individual and team sales targets, taking responsibility for results.
- Work with the team to create a welcoming, well-organised store environment.
- Stay up to date on new brand products and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a confident personality that inspires trust.
- Curious, empathetic and results-oriented, with a team-player attitude and commercial mindset.
- Digital awareness and comfort with technology used in retail.
- Comfort expressing personal style and bringing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
This position is based in Varese, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 27,000 per annum.
Benefits
Recognition for achievements; exclusive employee discounts on Swarovski products; paid volunteer leave; a global employee assistance programme covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal development training; professional growth opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.