- Location
- Sydney New South Wales Australia
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 4, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant at Swarovski’s Westfield Sydney store delivers exceptional service and memorable brand experiences, builds customer loyalty, and achieves individual and team sales goals. This casual, part-time role also supports a welcoming store environment and uses product knowledge and digital tools to enhance the customer experience.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships while promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to maintain a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personable approach that builds trust.
- Curious, empathetic, results-driven team player with a commercial mindset.
- Digitally savvy and comfortable using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
This position is based in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; global employee assistance program covering mental, physical and emotional health, managerial support, and financial and legal matters; comprehensive product and personal training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.