- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service through storytelling, builds lasting customer relationships, meets individual and team sales goals, and helps maintain a welcoming store environment. This is a part-time Christmas support role at 20 hours; the stated full-time gross annual salary range is €25,000–€27,000, prorated for part-time hours, plus an incentive plan.
Role & Responsibilities
- Deliver exceptional customer service and create an emotional connection through storytelling.
- Build lasting, trusted customer relationships and promote loyalty programmes.
- Meet individual and team sales targets and take ownership of results.
- Collaborate with the team to maintain a welcoming, well-organised store environment.
- Stay up to date on brand product news and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a confident personality that inspires trust.
- Curiosity, empathy, a results-oriented outlook, a team-oriented approach and commercial mindset.
- Digital fluency and comfort with technology used in retail.
- Comfort expressing a personal style and bringing creative ideas to the team.
Skills
Workplace
This position is based in Rome, Lazio, Italy.
Benefits
Recognition for achievements; exclusive employee discounts on Swarovski products; paid leave for volunteering; a global employee assistance programme covering mental, physical and emotional health, managerial support, and financial and legal matters; comprehensive product and personal development training; professional growth opportunities. The role also includes an incentive plan.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Customer Experience Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.