- Location
- Prague Prague Czech Republic
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant at Swarovski in Prague provides exceptional customer service, builds lasting customer relationships, supports loyalty programmes and achieves individual and team sales targets while contributing to a welcoming retail environment. The role is full-time, 40 hours per week.
Role & Responsibilities
- Provide excellent customer service and create emotional connections through brand storytelling.
- Build trust and long-term customer relationships, and support loyalty programmes.
- Meet individual and team sales targets and take responsibility for results.
- Collaborate with the team to maintain a welcoming, organized customer environment.
- Keep up to date with brand product news and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent customer service skills and a personality that builds trust.
- Customer orientation, curiosity, empathy, team spirit, commercial acumen and a results focus.
- Proficiency with digital technologies and confidence using them in retail.
- Ability to express individuality confidently and contribute creative ideas to the team.
Skills
Workplace
This position is based in Prague, Prague, Czech Republic.
Benefits
Recognition of achievements and contributions; exclusive employee discounts on Swarovski products; paid time off for volunteering; a global employee assistance programme covering mental, physical and emotional health, management support, financial matters and legal issues; comprehensive product and personal development training; professional development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.