- Location
- Poznań Greater Poland Voivodeship Poland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- PLN 4,806–5,300/month
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is seeking a Sales Consultant for its Posnania location in Poznań, working full-time (40 hours). The role focuses on exceptional customer service, brand storytelling, client relationships, sales targets and maintaining product knowledge; monthly gross base pay is PLN 4,806–5,300, with the final amount reflecting skills, qualifications and experience.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through brand storytelling.
- Build trust and lasting client relationships by promoting loyalty programmes.
- Achieve individual and team sales targets and take responsibility for results.
- Work collaboratively with the team to maintain a welcoming, well-organised store environment.
- Keep product knowledge current and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience working in a multicultural retail environment.
- Excellent customer service skills and a charismatic personality that builds trust.
- Curiosity, empathy, teamwork and the ability to achieve strong results.
- Confidence using retail technologies and digital tools.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
This position is based in Poznań, Greater Poland Voivodeship, Poland.
Explore jobs in Poland.
Compensation
The base compensation for this position ranges from PLN 4,806 to PLN 5,300 per month.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance programme covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal development training; private LuxMed insurance; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.