- Location
- Parramatta New South Wales Australia
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service, builds customer relationships, promotes loyalty programs and achieves individual and team sales goals while contributing to an organized, welcoming store. The role also uses digital tools to enhance customer experiences and works collaboratively with the team.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to maintain a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
This position is based in Parramatta, New South Wales, Australia, within easy reach of Sydney.
Explore jobs in Australia.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance; product and personal training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.