- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is seeking a Sales Consultant in Munich to deliver outstanding service, build lasting customer relationships, achieve sales targets and contribute to a welcoming store environment. The full-time role calls for experience in a multicultural retail setting, strong customer-service skills and confidence with retail technologies.
Role & Responsibilities
- Provide outstanding customer service and create emotional connections through storytelling.
- Build trust and long-term customer relationships, and promote loyalty programs.
- Meet individual and team sales targets and take responsibility for results.
- Work with the team to maintain a welcoming, organized store environment.
- Stay informed about products and the brand, and use digital tools to enhance the customer experience.
Qualifications
- Enthusiasm for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, demonstrable customer service skills and an engaging personality that builds trust.
- Curious, empathetic and results-oriented; a team player with strong commercial acumen.
- Digitally savvy and confident using retail technologies.
- Confidence in expressing individuality and contributing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
This position is based in Munich, Bavaria, Germany.
Explore jobs in Bavaria or in Germany.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid time for volunteering; free access to the global Employee Assistance Program (EAP); professional counselling and coaching on mental, physical and emotional health, leadership matters, and financial and legal matters; comprehensive product and personal development training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.