Swarovski Sales Consultant

Modbury South Australia Australia

Employment
Part-Time
Seniority
Entry-Level
Industry
High Jewelry
Posted
Nov 4, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

Swarovski is seeking a part-time Sales Consultant at Tea Tree Plaza to deliver service-led customer experiences, build lasting relationships, meet individual and team sales goals, and support an organized store environment. The role uses product knowledge and digital tools to enhance the customer experience and offers training, career development, recognition awards, employee discounts, paid volunteering leave, and an employee assistance program.

Role & Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Keep product knowledge up to date and use digital tools to enhance the customer experience.

Qualifications

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personable approach that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confident expressing individuality and bringing creative ideas to the team.

Skills

Customer service Storytelling Relationship building Product knowledge Digital tools Retail technology Commercial mindset

Workplace

The successful candidate will be located in Modbury, South Australia, Australia, with easy access to Adelaide.

The setting Australia

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Benefits

Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; comprehensive product and personal training; career development opportunities.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Advisor», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swarovski

Swarovski Sales Consultant

Modbury, Australia

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