- Location
- Düsseldorf North Rhine-Westphalia Germany
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 13, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service, builds lasting client relationships and brand experiences, achieves individual and team sales targets, and supports a welcoming store environment at Swarovski’s Königsallee location in Düsseldorf. This is a part-time role.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and long-term customer relationships, and promote loyalty programmes.
- Achieve individual and team sales targets and take responsibility for results.
- Work with the team to maintain a welcoming and organised store environment.
- Stay informed about products and the brand, and use digital tools to enhance the customer experience.
Qualifications
- Enthusiasm for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, demonstrable customer service skills and a personable manner that builds trust.
- Curiosity, empathy and a results-oriented approach; a team player with strong commercial acumen.
- Digital affinity and confidence using retail technologies.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Explore jobs in North Rhine-Westphalia or in Germany.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid time for volunteering; free access to the global Employee Assistance Program (EAP); professional advice and coaching on mental, physical and emotional health, leadership matters, and financial and legal matters; comprehensive product and personal development training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.