- Location
- Prague Prague Czech Republic
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Associate at Swarovski delivers exceptional service and brand experiences, builds lasting customer relationships, supports loyalty programmes and achieves individual and team sales targets. The role is full-time and includes product and personal development training, employee discounts, paid volunteering leave and professional development opportunities.
Role & Responsibilities
- Provide excellent customer service and create emotional connections through brand storytelling.
- Build trust and long-term customer relationships, and support loyalty programmes.
- Meet individual and team sales targets and take responsibility for results.
- Collaborate with the team to create a welcoming, organized customer environment.
- Keep up to date with brand product news and use digital tools to improve the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent customer service skills and a personality that builds trust.
- Customer orientation, curiosity, empathy, team spirit, commercial acumen and a results-oriented approach.
- Confidence using digital technologies in retail.
- Ability to express individuality with confidence and bring creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The successful candidate will be located in Prague, Prague, Czech Republic.
Benefits
Recognition celebrating achievements and contributions; exclusive employee discounts on Swarovski products; paid time off for volunteering; a global employee assistance programme covering mental, physical and emotional health, management support, financial matters and legal issues; comprehensive product and personal development training; professional development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.