- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Advisor delivers exceptional service, creates memorable brand experiences and inspires customers with product knowledge while achieving sales targets and contributing to a dynamic team. The role is a permanent, full-time position at 35 hours per week in Paris.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through storytelling.
- Build lasting, trusting relationships with customers and promote loyalty programmes.
- Achieve individual and team sales targets, taking responsibility for results.
- Work with the team to create a welcoming, organised store environment.
- Develop thorough product knowledge using digital tools that support the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Demonstrated excellent customer service skills and a confident personality that inspires trust.
- Curious, empathetic, results-oriented team player with commercial acumen.
- Digital proficiency and confidence using retail technologies.
- Confidence to express individuality and contribute creative ideas to the team.
Skills
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Exclusive employee discounts on Swarovski products; one paid volunteering day; a global support programme covering mental, physical and emotional health, management support, and financial and legal guidance; comprehensive training in products, key skills and leadership; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Consultant», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.