- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Associate delivers exceptional customer service, creates memorable brand experiences through storytelling, builds lasting client relationships, and achieves individual and team sales targets. The role calls for a digitally confident team player with a passion for fashion, luxury or lifestyle brands and experience in a multicultural retail environment; the position is a permanent, full-time 35-hour role.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through storytelling.
- Build lasting, trust-based relationships with clients and promote loyalty programmes.
- Achieve individual and team sales targets and take ownership of results.
- Collaborate with the team to create a welcoming, organised store environment.
- Develop comprehensive product knowledge through digital tools that enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Demonstrated customer-service skills and a confident personality that inspires trust.
- Curious, empathetic and results-oriented team player with commercial acumen.
- Digitally proficient and comfortable using retail technologies.
- Confident in expressing individuality and contributing creative ideas to the team.
Skills
Workplace
The successful candidate will be located in Metz, Grand Est, France.
Explore jobs in Grand Est or in France.
Benefits
Exclusive employee discounts on Swarovski products; one paid volunteering day; a global support programme covering mental, physical and emotional health, management support, and financial and legal advice; comprehensive training on products, core skills and leadership; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.