Employment
Contract
Seniority
Entry-Level
Industry
High Jewelry
Posted
Nov 13, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

The Sales Associate delivers exceptional service, creates memorable brand experiences and inspires clients while achieving sales targets and supporting a collaborative, welcoming store environment. This fixed-term CDD role is based in Marseille and is 35 hours per week.

Role & Responsibilities

  • Provide exceptional customer service and build emotional connections through storytelling.
  • Build lasting, trusting relationships with clients and promote loyalty programmes.
  • Achieve individual and team sales targets and take responsibility for results.
  • Work with the team to maintain a welcoming, organised store environment.
  • Develop in-depth product knowledge using digital tools that enhance the customer experience.

Qualifications

  • Passion for fashion, luxury or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Demonstrated excellent customer-service skills and a confident personality that inspires trust.
  • Curious, empathetic and results-oriented team player with commercial acumen.
  • Digitally proficient and comfortable using retail technologies.
  • Confidence to express individuality and contribute creative ideas to the team.

Skills

Customer service Storytelling Client relationship building Sales Digital tools Retail technologies Product knowledge

Workplace

This position is based in Marseille, Provence-Alpes-Côte d'Azur, France.

The setting Provence-Alpes-Côte d'Azur

Explore jobs in Provence-Alpes-Côte d'Azur or in France.

Benefits

Exclusive employee discounts on Swarovski products; one paid volunteering day; a global programme offering mental, physical and emotional health support, managerial support, and financial and legal advice; comprehensive product, core-skills and leadership training; career development opportunities.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Swarovski

Swarovski Sales Associate

Marseille, France

Continue to the application.

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