- Location
- Coyoacán Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 9, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a Sales Advisor for its Liverpool Perisur store in Coyoacán, Mexico. The role focuses on exceptional customer service, lasting client relationships, sales targets, and a welcoming store environment; the position is full-time and includes base salary plus commissions.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through storytelling.
- Build lasting relationships and trust with customers while promoting loyalty programs.
- Achieve individual and team sales targets and take responsibility for results.
- Collaborate with the team to maintain a welcoming, organized store environment.
- Stay up to date on brand products and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and an engaging personality that inspires trust.
- Curious, empathetic, results-oriented, commercially minded, and a team player.
- Digitally proficient and comfortable using retail technology.
- Confident in expressing individuality and contributing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The successful candidate will be located in Coyoacán, Ciudad de México, Mexico, with easy access to Mexico City.
Explore jobs in Mexico.
Benefits
Achievement recognition awards; major medical insurance; life insurance; savings fund; vacation premium; commissions; exclusive employee discounts on Swarovski products; paid volunteer leave; global employee assistance program covering mental, physical, and emotional health, management support, and financial and legal matters; professional development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.