- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €2,362/month
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The part-time Sales Consultant at Swarovski’s Gerngross store in Vienna delivers excellent service, builds lasting client relationships and achieves individual and team sales targets while helping maintain an organised store environment. This role is 15 hours per week; the gross monthly salary under the collective agreement is €2,362 for full-time employment, with actual packages based on market rates, qualifications and experience.
Role & Responsibilities
- Deliver excellent customer service and create emotional connections through storytelling.
- Build trust and long-term customer relationships, and promote loyalty programmes.
- Achieve individual and team sales targets and take responsibility for results.
- Work with the team to maintain a welcoming, organised store environment.
- Stay informed about products and the brand, and use digital tools to enhance the customer experience.
Qualifications
- Enthusiasm for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Demonstrated excellent customer service skills and a personable manner that builds trust.
- Curiosity, empathy and a results-oriented approach; a team player with strong commercial acumen.
- Digital affinity and confidence using retail technologies.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
The successful candidate will be located in Vienna, Vienna, Austria.
Explore jobs in Austria.
Compensation
The base compensation for this position is EUR 2,362 per month.
Benefits
Performance recognition awards; exclusive discounts on Swarovski products; free access to the global Employee Assistance Program (EAP), including professional counselling and coaching on mental, physical and emotional health, leadership matters, and financial and legal issues; comprehensive product and personal development training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.