- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a Sales Consultant or Senior Sales Consultant at Changi Airport to deliver exceptional service, build customer relationships, achieve sales goals, and support an engaging store environment. The role follows a five-day work week with rotating shifts, including weekends and public holidays.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Work with the team to maintain a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curious, empathetic, results-driven team player with a commercial mindset.
- Digitally savvy and comfortable using retail technology.
- Confidence in expressing individuality and bringing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
This position is based in Singapore, Central, Singapore.
Explore jobs in Singapore.
Benefits
13th month bonus (AWS); flexible benefits; staff purchase privileges and seasonal product benefits; two wellness leave days, one birthday leave day, and one volunteering leave day; grooming and shoe allowances; airport allowance and airport employee privileges for team members based at the airport outlet; employee referral incentive; uniform and training provided; recognition awards for individual and team achievements; global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Sales Associate», «Customer Experience Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.