- Location
- Roppenheim Grand Est France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Advisor delivers exceptional service, builds lasting client relationships, achieves sales targets and contributes to a welcoming, organised store. This is a permanent, full-time, 35-hour-per-week role at the Roppenheim outlet.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through storytelling.
- Build lasting, trust-based client relationships and promote loyalty programmes.
- Achieve individual and team sales targets and take ownership of results.
- Work with the team to maintain a welcoming, organised store environment.
- Build comprehensive product knowledge using digital tools that enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Proven customer-service skills and a personable manner that inspires trust.
- Curious, empathetic and results-oriented team player with commercial acumen.
- Digital proficiency and confidence using retail technologies.
- Confidence to express individuality and contribute creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The successful candidate will be located in Roppenheim, Grand Est, France.
Explore jobs in Grand Est or in France.
Benefits
Exclusive employee discounts on Swarovski products; one paid volunteering day; a global support programme covering mental, physical and emotional health, management support, and financial and legal advice; comprehensive training in products, core skills and leadership; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.