- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- €25,000–27,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service, creates memorable brand experiences through storytelling, builds lasting customer relationships and contributes to individual and team sales targets. This is a part-time, 20-hour holiday-support role; the stated gross annual salary is €25,000–€27,000 for full-time contracts, prorated for part-time hours, plus an incentive plan.
Role & Responsibilities
- Deliver excellent customer service and create an emotional connection through storytelling.
- Build trusting, long-term customer relationships and promote loyalty programmes.
- Meet individual and team sales targets and take responsibility for results.
- Collaborate with the team to maintain a welcoming, well-organised store environment.
- Stay up to date on brand product launches and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a confident personality that inspires trust.
- Curiosity, empathy, results orientation, a collaborative mindset and commercial acumen.
- Digital literacy and comfort with the technology used in retail.
- Confidence in expressing individuality and bringing creative ideas to the team.
Skills
Workplace
The role is situated in Rome, Lazio, Italy.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 27,000 per annum.
Benefits
Recognition for achievements; exclusive employee discounts on Swarovski products; paid leave for volunteering; a global employee assistance programme covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal development training; career growth opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Sales Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.