- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- €25,000–27,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers exceptional service, creates memorable brand experiences and inspires customers with Swarovski products while supporting sales targets. This seasonal, part-time role is based in Milan Baires for 28 hours per week; expected gross annual salary is €25,000–€27,000 for full-time contracts, prorated for part-time contracts, plus an incentive plan.
Role & Responsibilities
- Provide excellent customer service and create emotional connections through storytelling.
- Build trusted, lasting customer relationships and promote loyalty programs.
- Achieve individual and team sales targets and take responsibility for results.
- Collaborate with the team to create a welcoming, well-organized store environment.
- Stay up to date on Swarovski product launches and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Proven, excellent customer service skills and a personable nature that inspires trust.
- Curiosity, empathy, a results-oriented approach, teamwork and commercial awareness.
- Digital confidence and comfort with technology used in retail.
- Comfort expressing personal style and contributing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 27,000 per annum.
Benefits
Achievement recognition; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal development training; career growth opportunities; incentive plan.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Sales Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.