- Location
- Lisbon Lisbon District Portugal
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is hiring a Sales Advisor for a part-time, 20-hour Christmas campaign role in Chiado, Lisbon. The role focuses on customer service, brand storytelling, loyalty, sales targets, teamwork and digital tools in the store.
Role & Responsibilities
- Provide exceptional customer service and create emotional connections by sharing brand stories.
- Build trust and lasting relationships with customers, promoting loyalty programmes.
- Meet individual and team sales targets and take ownership of results.
- Collaborate with the team to create a welcoming, organised store environment.
- Maintain up-to-date brand product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and an engaging personality that builds trust.
- Curious, empathetic, results-oriented team player with a commercial mindset.
- Digital proficiency and comfort using retail technology.
- Confidence in expressing individuality and bringing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The successful candidate will be located in Lisbon, Lisbon District, Portugal.
Explore jobs in Portugal.
Benefits
Exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance programme offering mental, physical and emotional health support, managerial support, and financial and legal assistance; comprehensive product and personal training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.