- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Advisor delivers exceptional service, builds lasting customer relationships and supports individual and team sales targets at Swarovski’s Liverpool Atizapán store. The role includes using digital tools to enhance customer experiences and collaborating to maintain an organised, welcoming store environment; full-time.
Role & Responsibilities
- Provide exceptional customer service and create emotional connections through storytelling.
- Build lasting customer relationships and trust while promoting loyalty programmes.
- Achieve individual and team sales targets and take ownership of results.
- Collaborate with the team to maintain a welcoming, organised store environment.
- Stay up to date on brand products and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer-service skills and an engaging personality that inspires trust.
- Curious, empathetic and results-oriented, with commercial acumen and a team spirit.
- Digitally proficient and comfortable using retail technology.
- Confidence in expressing individuality and contributing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The role is situated in Atizapán de Zaragoza, State of Mexico, Mexico — conveniently close to Mexico City.
Explore jobs in Mexico.
Benefits
Recognition awards; major medical insurance; life insurance; savings fund; vacation premium; commission in addition to base salary; exclusive employee discounts on Swarovski products; paid volunteering leave; global employee assistance programme offering mental, physical and emotional health support, management support, and financial and legal assistance; professional development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.