- Location
- Alcabideche Lisbon District Portugal
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Advisor delivers exceptional customer service, builds lasting client relationships and achieves individual and team sales targets while helping create a welcoming store environment. This is a part-time, 20-hour Christmas campaign role at Cascais Shopping.
Role & Responsibilities
- Deliver exceptional customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers by promoting loyalty programmes.
- Achieve individual and team sales targets and take ownership of results.
- Collaborate with the team to create a welcoming, well-organized store environment.
- Maintain up-to-date brand product knowledge and use digital tools to enhance the customer experience.
- Provide exceptional service, create memorable brand experiences and inspire customers with passion for the products while contributing to a vibrant team.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer-service skills and an engaging personality that builds trust.
- Curiosity, empathy, a results-oriented team-player mindset and commercial awareness.
- Digital knowledge and confidence using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Skills
Workplace
This position is based in Alcabideche, Lisbon District, Portugal, within easy reach of Lisbon.
Explore jobs in Portugal.
Benefits
Exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance programme covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Consultant», «Client Advisor», «Retail Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.