Swarovski Retail Sales Associate

Lisbon Lisbon Portugal

Employment
Part-Time
Seniority
Entry-Level
Industry
High Jewelry
Posted
Nov 3, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

Swarovski is seeking a part-time Sales Consultant for a 20-hour Christmas campaign in Lisbon’s Chiado district. The role focuses on exceptional customer service, lasting client relationships, sales targets, product knowledge and a welcoming store environment.

Role & Responsibilities

  • Provide exceptional customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships by promoting loyalty programs.
  • Achieve individual and team sales targets and take responsibility for results.
  • Work with the team to create a welcoming, well-organized store environment.
  • Maintain up-to-date product knowledge and use digital tools to enhance the customer experience.

Qualifications

  • Passion for fashion, luxury or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and an engaging personality that builds trust.
  • Curiosity, empathy, a results-oriented team mindset and commercial acumen.
  • Digital literacy and comfort using retail technology.
  • Confidence in expressing individuality and contributing creative ideas to the team.

Skills

Customer service Product knowledge Digital tools Retail technology Sales target achievement Storytelling Loyalty program promotion

Workplace

This position is based in Lisbon, Lisbon, Portugal.

The setting Portugal

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Benefits

Exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program covering mental, physical and emotional health, management support, and financial and legal matters; comprehensive product and personal training; career development opportunities.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Sales Advisor», «Client Advisor», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swarovski

Swarovski Retail Sales Associate

Lisbon, Portugal

Continue to the application.

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