- Employment
- Full-Time
- Seniority
- Director
- Department
- Human Resources, People & Culture
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is seeking a Head of Human Resources to lead HR operations for its manufacturing business in Thailand, including labor relations, compliance, payroll, recruitment, and employee engagement. The role leads the local HR team and partners with regional and global HR teams; it is full-time.
Role & Responsibilities
- Lead, develop, and manage the local HR team, ensuring effective HR service delivery and compliance with company policies; foster a collaborative, performance-driven team culture with clear roles and responsibilities.
- Advise local business leaders on workforce management and employee relations, providing insights and recommendations.
- Partner with line managers and key stakeholders on hiring, performance management, workforce planning, and retention decisions.
- Oversee HR operations, ensuring compliance with Thai labor laws, regulations, and company policies; manage payroll, HRIS, and employee payroll services.
- Manage employee relations, workplace disputes, and labor unions; resolve conflicts while maintaining a positive work culture.
- Lead HR risk management, including the handling of disciplinary actions, grievances, and terminations.
- Oversee end-to-end recruitment and onboarding for shopfloor-related roles to meet business hiring needs.
- Implement local HR initiatives that enhance employee experience and promote a positive, engaging, and inclusive workplace culture; support local delivery of corporate Diversity, Equity & Inclusion programs.
- Partner with regional HR teams to communicate and implement employee well-being initiatives effectively.
- Execute regional and global HR programs, adapting them to local business requirements.
- Provide regular updates and insights to the Regional Head of HR on workforce trends, risks, and key HR metrics.
Qualifications
- Master’s degree in business studies or a related business field.
- At least 6–8 years of professional experience, including at least 5 years in a leadership role in a unionized manufacturing environment.
- Fluent written and spoken English and Thai.
- Deep understanding of labor laws, industrial relations, and regulatory compliance.
- Knowledge of HR policies, payroll processes, compensation and benefits, and workforce planning.
- Proven ability to manage conflict resolution, grievance handling, and negotiations effectively.
- Strong ability to manage change and drive HR transformation projects.
- Proficiency in HRIS systems for HR operations management.
Skills
Experience
At least 6–8 years of professional experience, including at least 5 years in a leadership role in a unionized manufacturing environment.
Education
Master’s degree in business studies or a related business field.
Workplace
The role is situated in Phra Nakhon Si Ayutthaya, Phra Nakhon Si Ayutthaya, Thailand.
Explore jobs in Thailand.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of HR», «Human Resources Director», «HR Director», «Head of People Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.