- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski is seeking a Global Demand Planner to develop and consolidate data-driven demand plans for global B2B markets, monitor forecast performance and risks, and align plans with financial targets through the S&OP cycle. The role collaborates with regional planners and commercial, finance, and supply chain teams; it is full-time and offers hybrid and flexible work options.
Role & Responsibilities
- Develop accurate, data-driven global demand plans for B2B markets using historical performance and market inputs.
- Track year-to-date versus year-to-go performance, identifying deviations, risks, and opportunities.
- Challenge demand assumptions when forecasts do not align with trends or business drivers.
- Monitor forecast accuracy and bias across markets, driving root-cause analysis and improvements.
- Align demand forecasts with financial targets, including budget and outlook cycles.
- Identify and quantify forecast risks and opportunities, highlighting potential business impact.
- Prepare clear, insight-driven inputs for S&OP meetings to support informed decision-making.
- Collaborate across functions to deliver a single, transparent, consolidated global demand plan.
Qualifications
- High proficiency in English for effective communication across global teams; German is a plus.
- Strong analytical and problem-solving skills, with the ability to turn complex data into clear, actionable insights.
- Solid knowledge of demand planning, forecasting methodologies, and S&OP processes.
- Ability to identify patterns, constructively challenge assumptions, and spot inconsistencies.
- Strong business acumen, including understanding of budgeting, financial variances, and key drivers.
- Experience with ERP and forecasting systems, such as SAP and Anaplan, and data visualization tools, including Excel and Power BI.
- Bachelor’s degree in Supply Chain, Business, Economics, Analytics, Engineering, or a related field.
- Structured, detail-oriented working style and confidence influencing stakeholders.
Skills
Experience
3+ years of experience in demand planning, supply chain planning, or a similar analytical role.
Education
Bachelor’s degree in Supply Chain, Business, Economics, Analytics, Engineering, or a related field.
Workplace
The successful candidate will be located in Subotica, Vojvodina, Serbia.
Explore jobs in Serbia.
Benefits
Learning and career development programs; global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; hybrid and flexible work options; paid volunteering leave; exclusive employee discounts on Swarovski products; holiday allowance; private health insurance; meal allowance; transportation allowance; free parking.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Demand Planning Specialist», «Global Forecast Planner», «Supply and Demand Planner», «Demand Planning Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.