Swarovski Client Service Advisor

Paris Île-de-France France

Employment
Part-Time
Seniority
Entry-Level
Industry
High Jewelry
Posted
Nov 3, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

The Sales Advisor delivers exceptional service, creates memorable brand experiences through product storytelling, builds lasting client relationships and achieves individual and team sales targets. This is a permanent, part-time position at 28 hours per week at Centre Commercial Forum des Halles in Paris.

Role & Responsibilities

  • Deliver exceptional customer service and create emotional connections through storytelling.
  • Build lasting, trusting customer relationships and promote loyalty programmes.
  • Meet individual and team sales targets and take accountability for results.
  • Collaborate with the team to create a welcoming, organised boutique environment.
  • Develop in-depth product knowledge using digital tools to enhance the customer experience.

Qualifications

  • Passion for fashion, luxury or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Proven excellent customer service skills and a confident personality that inspires trust.
  • Curious, empathetic and results-oriented team spirit, with commercial acumen.
  • Digital proficiency and confidence using retail technologies.
  • Confidence to express individuality and contribute creative ideas to the team.

Skills

Customer service Storytelling Sales Digital tools Retail technologies

Experience

Experience in a multicultural retail environment.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

The setting Île-de-France

Explore jobs in Île-de-France or in France.

Benefits

Exclusive employee discounts on Swarovski products; one paid volunteering day; a global support programme covering mental, physical and emotional health, management coaching, and financial and legal advice; comprehensive training in products, key skills and leadership; career development opportunities.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Sales Associate», «Client Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swarovski

Swarovski Client Service Advisor

Paris, France

Continue to the application.

Country and Language