The Sales Consultant delivers exceptional service, builds lasting customer relationships, meets individual and team sales targets, and uses brand storytelling and digital tools to enhance the customer experience. The role is full-time at 40 hours per week.
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through brand storytelling.
- Build trust and long-term customer relationships, and support loyalty programmes.
- Meet individual and team sales targets and take responsibility for results.
- Collaborate with the team to create a welcoming, organised environment for customers.
- Stay informed about brand product news and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent customer service skills and a personality that builds trust.
- Customer orientation, curiosity, empathy, team spirit, commercial acumen and a results-oriented mindset.
- Comfort with digital technologies and their use in retail.
- Confidence in expressing individuality and bringing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
This position is based in Prague, Prague, Czech Republic.
Explore jobs in the Czech Republic.
Benefits
Recognition of achievements and contributions; exclusive employee discounts on Swarovski products; paid time off for volunteering; a global employee assistance programme covering mental, physical and emotional health, managerial support, financial matters and legal issues; comprehensive product and personal development training; professional development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.