- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Swarovski Store Manager leads and develops the boutique team, delivers exceptional client experiences, drives sales and oversees store operations, including inventory, cash handling and compliance. This is a permanent, full-time role in Paris.
Role & Responsibilities
- Represent Swarovski and deliver exceptional customer service and brand experiences.
- Lead, motivate, onboard and develop team members to optimise performance.
- Build strong client relationships and promote loyalty programmes.
- Manage recruitment, talent development and employee relations.
- Set and manage individual and team goals, proactively evaluating performance.
- Drive sales and support monthly plans and targets.
- Oversee store operations, including inventory, cash handling and compliance.
Qualifications
- At least 3 years of experience in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands.
- Excellent customer relations skills and proficiency with digital tools.
- Experience managing a team.
- A positive, challenge-seeking mindset, with the ability to build trust and empower a team.
- Curiosity, empathy and a results-oriented approach.
- Fluent English.
Skills
Experience
At least 3 years in a multicultural retail environment in luxury fashion, cosmetics or lifestyle brands; team management experience.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Recognition for achievements; exclusive employee discounts on Swarovski products; one paid volunteering day; a global assistance and support programme covering mental, physical and emotional health, managerial support, and financial and legal advice; comprehensive training in products, personal skills and leadership; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Manager», «Retail Manager», «Shop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.