- Location
- Bloomington Minnesota USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $21–23/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 13, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Assistant Store Manager supports Swarovski’s team and store performance at Mall of America in Bloomington, Minnesota, coaching team members, delivering customer experiences, driving sales, and overseeing operations. The position is full-time, with pay of $21–$23 per hour and eligibility to participate in a sales incentive bonus program.
Role & Responsibilities
- Model outstanding customer service and deliver a strong brand experience.
- Coach, motivate, and onboard team members to maximize performance.
- Support recruitment, talent development, and employee relations.
- Drive sales and support monthly plans and targets.
- Oversee store operations, including inventory, cash handling, and compliance.
- Step in for the Store Manager as needed.
Qualifications
- Some leadership and coaching experience.
- Build trusting relationships and empower others.
- Excellent customer service skills and digital proficiency.
- Responsible and able to take ownership.
- Curious, empathetic, and results-driven team player with a commercial mindset.
Skills
Experience
1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands; some leadership and coaching experience.
Workplace
This position is based in Bloomington, Minnesota, USA, within easy reach of Minneapolis.
Explore jobs in Minnesota or in the USA.
Compensation
The base compensation for this position ranges from USD 21 to USD 23 per hour.
Benefits
Sales incentive bonus program; recognition awards; employee discounts on Swarovski products; paid volunteering leave; global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; product, personal, and leadership skills training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
