Stone Island Senior Sales Advisor

Milan Lombardy Italy

Employment
Full-Time
Seniority
Senior
Posted
Nov 1, 2026

About Stone Island

Founded in 1982 in Ravarino, Italy, Stone Island has established a distinctive identity through textile research, experimental dyeing techniques and functional design. Recognised by its compass emblem, the brand bridges technical outerwear and contemporary culture, with material innovation at the heart of its creative process. Part of the Moncler Group since 2021, Stone Island brings together expertise across design, product development, manufacturing, retail and corporate functions. As an employer, it offers a compelling setting for professionals drawn to the intersection of industrial ingenuity and fashion, where technical precision, curiosity and respect for the brand’s singular heritage underpin its continuing evolution.

Stone Island seeks a Senior Client Advisor for its Milan store, supporting the store’s upcoming relocation. The role guides clients through the brand’s values, heritage, and products, builds long-term relationships, drives sales, and supports store operations; it is full-time.

Role & Responsibilities

  • Deliver an excellent client experience while maintaining the brand’s quality standards.
  • Represent Stone Island as a brand ambassador, demonstrating commitment to its values and vision to the store’s clientele.
  • Own every stage of the selling ceremony, drive sales through a client-centric approach, and engage in one-to-one clienteling to cultivate long-term relationships.
  • Support store operations and provide after-sales service and client follow-up.
  • Build in-depth knowledge of all product categories and tell the story of collections, fabrics, and treatments in keeping with the brand’s technical excellence.
  • Implement and maintain the company’s visual standards, collaborating with the Visual Merchandising team and ensuring consistent replenishment and stock management.
  • Stay informed about store targets and KPIs, supporting managers in fostering a performance culture.
  • Collaborate effectively and enthusiastically with the team, bringing energy and motivation to daily activities.

Qualifications

  • Strong prior experience in sales roles within fashion retail or hospitality; an interest in or studies related to fashion. Experience in luxury and contemporary retail is a plus.
  • Excellent understanding of the luxury sector, KPIs, and product sensitivity.
  • Service orientation, strong communication and interpersonal skills, team spirit, and the ability to work independently.
  • Reliability, punctuality, and flexibility.
  • Passion for retail, client service, and the luxury fashion industry.
  • Fluency and sophistication in Italian and English; an additional language is a plus.
  • Digital awareness and openness to new tools, applications, and ways of working.
  • Ability to thrive in a fast-paced, dynamic environment.

Skills

Clienteling Sales Product storytelling Visual standards Replenishment Stock management KPI awareness Digital tools and applications

Experience

Strong prior experience in sales roles within fashion retail or hospitality.

Education

Interest in or studies related to fashion.

Workplace

This position is based in Milan, Lombardy, Italy.

The setting Lombardy

Explore jobs in Lombardy or in Italy.

Culture

Stone Island’s workplace culture is shaped by technical curiosity, experimentation and a distinctive commitment to textile innovation. Its environment brings creative thinking and meticulous attention to detail together, reflecting the brand’s Italian sportswear heritage and its pursuit of functional, unconventional design.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Stone Island, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Client Relations Advisor», «Senior Retail Advisor», «Senior Client Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Stone Island

Stone Island Senior Sales Advisor

Milan, Italy

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