Stone Island Senior Client Consultant

About Stone Island

Founded in 1982 in Ravarino, Italy, Stone Island has established a distinctive identity through textile research, experimental dyeing techniques and functional design. Recognised by its compass emblem, the brand bridges technical outerwear and contemporary culture, with material innovation at the heart of its creative process. Part of the Moncler Group since 2021, Stone Island brings together expertise across design, product development, manufacturing, retail and corporate functions. As an employer, it offers a compelling setting for professionals drawn to the intersection of industrial ingenuity and fashion, where technical precision, curiosity and respect for the brand’s singular heritage underpin its continuing evolution.

Role & Responsibilities

• Deliver an excellent client experience while maintaining the brand’s quality standards.
• Represent Stone Island as a brand ambassador, conveying its values and vision with passion and commitment.
• Lead every phase of the selling ceremony, drive sales through a client-centric approach, and engage in one-to-one clienteling to build long-term relationships.
• Support store operations and provide after-sales service and client follow-up.
• Develop in-depth knowledge of all product categories and tell the story of the collections, fabrics and treatments in line with the brand’s technical excellence.
• Implement and maintain the company’s visual standards in store in collaboration with the Visual Merchandising team, ensuring consistent replenishment and stock management.
• Monitor store targets and KPIs, supporting managers in fostering a performance culture.
• Collaborate effectively and enthusiastically with the team, bringing energy and motivation to daily activities.

Qualifications

• Strong previous experience in sales roles within fashion retail or hospitality; interest in or studies related to fashion. Luxury and contemporary retail experience is a plus.
• Excellent understanding of the luxury sector, KPIs and product sensitivity.
• Service-oriented, with strong communication and interpersonal skills, team spirit, and the ability to work independently.
• Reliable, punctual and flexible.
• Passion for retail, client service and the luxury fashion industry.
• Fluency and sophistication in Italian, English and Russian; an additional language is a plus.
• Digitally aware and open to new tools, applications and ways of working.
• Ability to thrive in a fast-paced, dynamic environment.

Skills

Experience

Strong previous experience in sales roles within fashion retail or hospitality; luxury and contemporary retail experience is a plus.

Education

Interest in or studies related to fashion.

Culture

Stone Island’s workplace culture is shaped by technical curiosity, experimentation and a distinctive commitment to textile innovation. Its environment brings creative thinking and meticulous attention to detail together, reflecting the brand’s Italian sportswear heritage and its pursuit of functional, unconventional design.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.